Mi Casa Mis Derechos: My House, my rights
A tenant education site that uses storytelling
THE CHALLENGE
To design a system that encourages community members to self-advocate for and self-access tenant rights and eviction resources.
THE RESULT
An educational website that visually communicates tenants’ rights and resources through a series of illustrated scenarios.
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Homepage assuring user of their tenant rights
Story select to choose the right story for user
Story overview with steps and key resources summarized
Story mode with tooltips for definitions and resource info
Mi Casa Mis Derechos was a yearlong master's capstone with my teammate Ryan Winstead, advised by Dr. Carl DiSalvo, and in partnership with Welcoming Atlanta. The outcome of the project is an educational website that visually communicates tenants’ rights and resources through a series of illustrated scenarios.
Each scenario reflects a situation that the tenant may find themself in, beginning at the inability to make full rent payments, to being harassed by their landlord, to being served with an eviction. The solution helps the tenant discover available resources and basic tenant rights, and understand how they can take immediate action to protect themselves and their home.
During our usability testing, community navigators were positive of the tool, noting the clarity of the story, engaging illustrations, and certain lightweight features (i.e. tooltips for resources embedded in the story).
The story is really happening — it almost feels like it is happening to somebody, so this is really what is happening in real life. While reading, it feels like I was going through it myself ... we know we have rights and there are organizations that can help us. But ourselves, we have to speak and communicate to learn more about our rights.”
— Community Navigator
The most current version of the website can be found at the following link:
http://mis-derechos.surge.sh/
